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The COVID-19 crisis highlights the importance of what we do as sociologists, throwing into sharp relief the dangers of adhering to individualism and disregarding the social mechanisms of cooperation and scientific/occupational expertise that organize the myriad situations of everyday life. As the pandemic reveals the inequalities and contradictions in our society, sociologists engaged in ethnomethodology and conversation analysis (EM/CA) are uniquely placed to examine what happens when taken-for-granted assumptions and interactional practices change rapidly.
Perhaps the most poignant image of the coronavirus pandemic captures desperate family members, with tears streaming down their faces, their noses pressed against hospital doors, barred from entry to visit their loved ones. But families are not just tragic icons at life’s end; they are often its choreographers. A large national survey that predated the pandemic found that 70 percent of Americans over age 60 who required medical decisions during the final days of their lives lacked the capacity to make them.