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The COVID-19 crisis highlights the importance of what we do as sociologists, throwing into sharp relief the dangers of adhering to individualism and disregarding the social mechanisms of cooperation and scientific/occupational expertise that organize the myriad situations of everyday life. As the pandemic reveals the inequalities and contradictions in our society, sociologists engaged in ethnomethodology and conversation analysis (EM/CA) are uniquely placed to examine what happens when taken-for-granted assumptions and interactional practices change rapidly.
Charles Perrow described the 1979 Three Mile Island nuclear reactor meltdown as a Normal Accident. Normal accidents are a class of events produced when subsystems in risky, complex and tightly coupled systems fail. Tight linkages between subsystems propagate failure, and local breakdowns cascade into systemic collapse. Diane Vaughn applied the normal accident metaphor to the 1986 Challenger Disaster.