American Sociological Association

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  1. Study Uses 311 Complaints to Track Where and When Neighborhood Conflict Emerges

    Each year, 311 — New York City's main hub for government information and non-emergency services — receives millions of requests and complaints, including New Yorkers' gripes about their neighbors.

  2. With Racial Segregation Declining Between Neighborhoods, Segregation Now Taking New Form

    Recent research has shown that racial segregation in the U.S. is declining between neighborhoods, but a new study indicates that segregation is manifesting itself in other ways — not disappearing.